Refund Policy for You Got This Lady!

Last Updated: August 16, 2025

At You Got This Lady!, we’re dedicated to quality and customer satisfaction. Please review our policy below before making your purchase.

1. Non-Refundable Items

For health and safety reasons, all food, beverage, and coffee bean products are final sale and non-refundable. This ensures the integrity and freshness of every item delivered.

2. Other Products

Non-food items such as apparel, stationery, and accessories may be eligible for return or exchange if:

• The item is unused, unworn, and in its original condition.

• The request is made within 14 days of delivery.

• Proof of purchase is provided.

3. Damaged or Defective Items

If an item arrives damaged or defective:

• Contact us within 7 days of delivery at contact@yougotthislady.com with your order number and photos of the issue.

• We will provide a replacement or refund where applicable.

4. Sale Items & Gift Cards

• Sale or discounted items are final sale and cannot be returned.

• Gift cards are non-refundable.

5. Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.

6. Contact Us

For refund or exchange questions, please reach us at:
📧 contact@yougotthislady.com
📍 Houston, Texas, USA